Comments on: T-Mobile USA losing subscribers: 318,000 contract users jumped in Q4

By: Pete

Pete — Fri, 25 Feb 2011 21:38:00 +0000

Please tell me you’re kidding. TMobile has one of the best pricing structures around. But more importantly, unlike the bigger companies, they have helpful customer service and support. I mean *really* helpful. I’ve had TMobile for over 8 years and they have never failed to resolve a problem before I began to get upset.

Try ‘em before you knock ‘em. I’d be interested in a follow-up study a year from now after people who jumped away find out they went from the frying pan into the fire!

By: Pete

Pete — Fri, 25 Feb 2011 21:38:00 +0000

Try ‘em before you knock ‘em. I’d be interested in a follow-up study a year from now after people who jumped away find out they went from the frying pan into the fire!

By: Skypeman

Skypeman — Fri, 25 Feb 2011 21:08:00 +0000

They had a hit and drew a lot of customers for the past few years with their $39.99 special of 1000mins and unlimited night and weekends. These corporate thugs don’t realize the state of the average Joe’s pocketbook is lacking some hard earned moola. Reduce your rates and get your self back to profitability. I don’t understand why these so called educated CEO’s do not understand the meaning of economies of scale. You have great serviceand have come a long way from 10 years ago, except, your pricing structure stinks!