Twitter has published its latest transparency report, and in it we see the continual struggle tech companies face when it comes to the balancing act between government and users. The company has pushed for permission to publish more detailed information on national security requests, but still has not gained it.
Twitter is arguably one of the fastest ways to catch a company's attention -- fire off a tweet about bad service or a botched product, and you'll likely get a response within a few hours. For one Southwest customer, the response was perhaps a bit too fast...and, according to him, "unreal".
Twitter has followed the lead of other tech companies and released its diversity statistics, saying that it has a goal to reach everyone around the world, and to do so it needs "a team that understands and represents different cultures and backgrounds." Unfortunately, it still has a way to go before it gets there.
Twitter has been slapped with a lawsuit, the reason for which revolving around text messages. The social network has been accused of ignoring requirements to keep an eye on which phone numbers have been ported or disconnected, resulting in spam, as well as failing to honor requests to stop the notifications.
An exploit in popular Twitter client TweetDeck has seen the app taken offline and many users' timelines spammed with automatically retweeting code, though more dangerous exploits are also feared. The hack takes advantage of a flaw in XSS code used in several version of TweetDeck, popping up unexpected messages on users' computers, as well as triggering a retweeting storm as vulnerable machines propagated the tweet.
Future trips to Russia could involve a bit less social access, if a recent interview with Russia's Maxim Ksenzov, deputy head of the Roskomnadzor (Roscom), is any indication. Twitter in particular has drawn an unfavorable eye from the nation, which sees it as a hotbed for extremist content.
Twitter has officially rolled out Mute, a way to quiet your timeline that's synchronized over all of your Twitter clients. The new feature allows selective muting of certain people or accounts, after which their tweets and retweets won't show up in your timeline, nor come through as SMS notifications.
Twitter is one of the more popular platforms out there for communicating and keeping in touch with people. At last count, twitter had about 974 million users. A third party metrics firm has published some figures looking at twitter that shows that a huge number of those users set up an account and then never used it.