Amazon's Mayday system for the Kindle Fire HDX, putting a live customer services assistant on the screen of the Android-based tablet, saw the retailer beat its self-imposed time-to-answer target, though highlights lingering questions as to how many new owners needed hand-holding to understand the media-centric slate. Mayday, launched alongside the 7- and 8.9-inch Fire HDX models earlier this year, connects to remote tech support who can either guide users through setting up or troubleshooting their tablets, or take control and do the hard work themselves.
Amazon has cut the price of a Kindle HDX into four equal pieces for easier chewing. The company is looking to push its flagship tablet as hard as possible this holiday shopping season, and it believes the installment plan will help things along rather nicely. If you're on the fence for one of these fine tablets, this may just knock you right off.
Epson has announced printing support for some of Amazon's Kindle Fire tablets and digital readers. Epson has now integrated support for printing directly from the Amazon Kindle Fire line of tablets to some Epson printers. The Kindle Fire tablets do have to be running the latest version of the Fire OS to support printing.
If you thought the second Paperwhite came out fast, don't blink. The third generation of the Amazon Kindle Paperwhite e-reader is due for release sometime in the second quarter of next year, TechCrunch reported today. This will be mere months after the release of its second generation, which in turn showed up only a year after the original. But although Amazon may seem a little quick on the draw, the specs and feature improvements may well justify the fast turnover.
Amazon today is rolling out a free software update to the Kindle Paperwhite e-reader, adding Goodreads and FreeTime integration. The update will appear over the next few weeks for Paperwhite owners. Both integrations are designed to maximize reading time and minimize switching from one device to another while reading.
This week the folks at Amazon have released the first big update to their mobile operating system since the new wave of Kindle devices in Fire OS 3.1. This version of the OS is - as always - based in Android, but modified to make itself wholly Amazon-friendly. This update brings on new deep integration with Goodreads, Second Screen, and Cloud Collections for starters.
This week the teams responsible for pushing as many Kindles as possible this holiday season have hit upon a rather lucrative business: custom-made covers. What Amazon intends on doing here is offering up a service that would normally be done by a variety of 3rd-party accessory makers, doing the work themselves to make the whole business feel much more like a single package. In other words, prospective owners of a Kindle - or those looking to buy one as a gift - will see the competition as a bit less unique now that a Kindle can come with a cover with a photo of their child on it.
The Kindle Fire HDX 8.9 is the second half of what Amazon hopes will be a one-two knockout punch to rival tablets, sliming down the last-gen Fire HD 8.9 and boosting speed and screen resolution in the process. As we found with the 7-inch Fire HDX, that can make for a compelling slate if you're already onboard with Amazon's ecosystem, but with a bigger price along with its bigger screen, does the 8.9-inch version hit the same sweet spot? Read on for the SlashGear review.
This week two former HTC executives have launched a smartphone brand called Kazam, complete with a whopping 5 models right out the gate. These smartphones are not aiming to present the sharpest displays, nor the most powerful processors - or the best cameras, for that matter. Instead they aim at a number of pressure points in the Android smartphone universe: replaceable batteries, microSD card slots, dual-SIM card ports, and top-notch tech support.