Results for "iphone 4 reception problem"

Apple: iPhone 4 signal fix coming to address “totally wrong” bars

Apple: iPhone 4 signal fix coming to address “totally wrong” bars

Apple has pushed out what it's calling an open letter to iPhone 4 users, in which they claim that the smartphone's signal reception issue is down to the fact that "the formula we use to calculate how many bars of signal strength to display is totally wrong."  Instead of incorrect holding causing signal loss, Apple says that in fact the strong signal reports are what are incorrect, and the subsequent drop in apparent strength is, in fact, the real level.  "[Users] big drop in bars is because their high bars were never real in the first place" they explain.

Full Apple iPhone 4 reception letter after the cut

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Steve Jobs: iPhone 4 “is just a phone” [Updated]

Steve Jobs: iPhone 4 “is just a phone” [Updated]

Of all the things you might expect Steve Jobs to say about the iPhone 4, "It is just a phone. Not worth it" probably isn't the first thing that would come to mind.  As the Apple CEO continues to respond to increasingly irate iPhone 4 owners, frustrated by their antenna experiences, his counter-arguments are getting more and more blunt.  After posting a demo of the iPhone 4 reception problem on YouTube, being subsequently contacted by Apple, and then taking things up with Jobs and an Apple engineer directly, a BGR reader was supposedly told by the outspoken exec that he should "calm down" after "getting all worked up over a few days of rumors."

Updated: Apple PR say this email exchange is a hoax; more here.

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Leaked AppleCare memo: iPhone 4 signal is normal so no free Bumpers

Leaked AppleCare memo: iPhone 4 signal is normal so no free Bumpers

Apple may be reasonably upfront about the iPhone 4's so-called "death grip" position, where holding the smartphone in the lower-left corner leads to noticeable signal degradation, but that doesn't mean they're going to start "appeasing" users.  Despite having suggested that their Bumper cases can address the issue, a leaked internal memo to AppleCare staff makes it very clear that a free case is not on the cards.  Instead, employees are supposed to point out that the iPhone 4 has better reception than its predecessors, and that every cellphone has signal issues depending on how you hold it.

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iPhone 4 Review

iPhone 4 Review

Block-circling queues, midnight campers and stores with all the stock wrung out of them: it can only be a new iPhone. Apple's iPhone 4 has landed and it's taking no prisoners. Packing the freshly-released iOS4 with a slimmed-down, powered-up hardware, as ever the promise is not so much ticks on the spec sheet but a superlative user experience. Is the iPhone 4 another home run, or - in a market of rivals it helped motivate - has Apple lost its edge? Check out the full SlashGear review after the cut.

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iPhone 4 proximity sensor issues are Apple’s latest woe

iPhone 4 proximity sensor issues are Apple’s latest woe

Time to add another complaint about the iPhone 4 to the list?  Over at Apple's support forums there are a significant number of complaints about the smartphone's proximity sensor, which is generally used to shut off the iPhone 4's display whenever you're holding it against your face.  According to various owners, the sensor isn't consistently recognizing proximity and thus randomly activating the touchscreen mid-call; that's leading to calls being accidentally muted or ended, or second calls initiated.

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iPhone 4 reception issues could prompt class-action suit

iPhone 4 reception issues could prompt class-action suit

Nothing like a whiff of Apple controversy to drum up a quick class-action suit, and with more and more iPhone 4 owners discovering their new handset can be fussy about how it's held, the lawyers are already circling.  Kershaw, Cutter & Ratinoff Legal - known for their frequent class-action litigation - are apparently "investigating potential problems" with the new Apple smartphone, and are calling for owner feedback on "poor reception quality, dropped calls and weak signals".

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Unrealistic antenna testing to blame for iPhone 4 issues reckons expert

Unrealistic antenna testing to blame for iPhone 4 issues reckons expert

"Gripping any phone will result in some attenuation of its antenna performance" reckons Apple, "depending on the placement of the antennas"; we'll put aside the fact that their statement seemingly ignores the fact that they decided on the antenna placement, and instead turn to specialist Spencer Webb of AntennaSys.  He's been roped in for a more educated opinion on what's causing the problem, and he's blaming the FCC and AT&T as well as Apple's designers: turns out, the FCC and carrier testing only requires SAR testing in terms of a human head being nearby, not with a hand actually holding the phone.

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StealthArmor squashes iPhone 4 signal issue [Update: Not so fast!]

StealthArmor squashes iPhone 4 signal issue [Update: Not so fast!]

While telling customers "you're not holding your iPhone 4 properly" doesn't exactly seem the best way to endear yourself, with hundreds of thousands of handsets in the wild Apple look unlikely to do anything more constructive than tell us where to grip.  One solution users have discovered is Apple's Bumper case, but Fusion of Ideas have an alternative if you're more interested in keeping your smartphone's clean, rubber-free lines.  They've sent us some shots of their StealthArmor for iPhone 4 edge protection strips, which not only protect the stainless steel from scratches but have the neat side-effect of bypassing the antenna issue.

Update: We've now tested the strips, and things aren't as clear cut as Fusion of Ideas might suggest. More after the cut.

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iPhone 4’s Poor Reception Could be Software Related [Video]

iPhone 4’s Poor Reception Could be Software Related [Video]

If you've followed the tech industry for any discernible amount of time, then you know that when something launches, it's usually the bad parts that get covered the most. Despite the reviews, or the fact that probably not even half of the people who ordered/purchased an iPhone 4 have received theirs (yet), reports of poor reception launched out onto the Internet. It didn't help that there were further reports of discoloration in the screen. If it's not one thing, it's another. But, just like we reported earlier today with the yellow screens, it's looking like that reception problem could be something short-lived.

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iPhone 4 discoloration a screen adhesive issue, will fix itself?

iPhone 4 discoloration a screen adhesive issue, will fix itself?

Could the incidences of yellow banding across the displays of some new iPhone 4 handsets be down to rushed manufacturing and side-effects of the chemicals used in producing the new Apple smartphone?  That's one suggestion today; buried in the discussion over at Apple Insider, one source claims the discoloration is down to the adhesive used to bond the layers of glass in the screen together.  That adhesive - Organofunctional Silane Z-6011 - requires a period of drying time post-application; the source suggests that Apple - or their manufacturing partners - rushed through that process and that the blotches should disappear after a few days of use.

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iPhone 4 external antenna causing dropped calls?

iPhone 4 external antenna causing dropped calls?

There was no shortage of applause when Steve Jobs revealed that the iPhone 4's slender build was in no small part down to shifting the UMTS, GSM, Bluetooth, WiFi and GPS antennas to the outer stainless steel rim of the smartphone, but that decision may be coming back to haunt the company.  As we reported yesterday, some new users were claiming that holding their iPhone 4 at certain points led to dropped calls and zero bars of signal strength on-screen.  If anything, the complaints are getting louder - especially from those who generally hold their phone in their left hand - and stories as to what might be causing the issue are being to emerge.

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