Search Results for: iphone 4 reception problem

iPhone 4 Inevitable Hardware Recall Coming, PR Experts Say

iPhone 4 Inevitable Hardware Recall Coming, PR Experts Say

Back and forth. Back and forth. That's what this antenna issue has become, with Apple sitting in the middle, watching the results as they make their way from one end of the spectrum to the other. Back and forth. And it's only getting brighter in the media's eye (if that's even possible), and when that starts happening, we can surely expect it to be making waves amongst the populace. Even amongst those who might call themselves Apple fans. With a new report from Consumer Reports hot on the heels of the issue, we now get word from so-called PR experts that a hardware recall for the new iPhone is inevitable.

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iPhone 4′s Reception Issue Could be a Non-Issue

iPhone 4′s Reception Issue Could be a Non-Issue

Since the launch of Apple's iPhone 4, it's been plagued by one thing or another. Most common of all, though, is the device's ability to lose service based on the position the device is within your grasp. There's been all sorts of claims, from it being the external antenna to the software inside, and it's lead to several different situations. The first of which, was the response from Apple stating what they believed to be obvious: hold any phone in a certain manner, and it will lose reception. But now they are saying a simple software upgrade will fix the issue.

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Apple: iPhone 4 signal fix coming to address “totally wrong” bars

Apple: iPhone 4 signal fix coming to address “totally wrong” bars

Apple has pushed out what it's calling an open letter to iPhone 4 users, in which they claim that the smartphone's signal reception issue is down to the fact that "the formula we use to calculate how many bars of signal strength to display is totally wrong."  Instead of incorrect holding causing signal loss, Apple says that in fact the strong signal reports are what are incorrect, and the subsequent drop in apparent strength is, in fact, the real level.  "[Users] big drop in bars is because their high bars were never real in the first place" they explain.

Full Apple iPhone 4 reception letter after the cut

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Steve Jobs: iPhone 4 “is just a phone” [Updated]

Steve Jobs: iPhone 4 “is just a phone” [Updated]

Of all the things you might expect Steve Jobs to say about the iPhone 4, "It is just a phone. Not worth it" probably isn't the first thing that would come to mind.  As the Apple CEO continues to respond to increasingly irate iPhone 4 owners, frustrated by their antenna experiences, his counter-arguments are getting more and more blunt.  After posting a demo of the iPhone 4 reception problem on YouTube, being subsequently contacted by Apple, and then taking things up with Jobs and an Apple engineer directly, a BGR reader was supposedly told by the outspoken exec that he should "calm down" after "getting all worked up over a few days of rumors."

Updated: Apple PR say this email exchange is a hoax; more here.

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Leaked AppleCare memo: iPhone 4 signal is normal so no free Bumpers

Leaked AppleCare memo: iPhone 4 signal is normal so no free Bumpers

Apple may be reasonably upfront about the iPhone 4's so-called "death grip" position, where holding the smartphone in the lower-left corner leads to noticeable signal degradation, but that doesn't mean they're going to start "appeasing" users.  Despite having suggested that their Bumper cases can address the issue, a leaked internal memo to AppleCare staff makes it very clear that a free case is not on the cards.  Instead, employees are supposed to point out that the iPhone 4 has better reception than its predecessors, and that every cellphone has signal issues depending on how you hold it.

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iPhone 4 Review

iPhone 4 Review

Block-circling queues, midnight campers and stores with all the stock wrung out of them: it can only be a new iPhone. Apple's iPhone 4 has landed and it's taking no prisoners. Packing the freshly-released iOS4 with a slimmed-down, powered-up hardware, as ever the promise is not so much ticks on the spec sheet but a superlative user experience. Is the iPhone 4 another home run, or - in a market of rivals it helped motivate - has Apple lost its edge? Check out the full SlashGear review after the cut.

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iPhone 4 proximity sensor issues are Apple’s latest woe

iPhone 4 proximity sensor issues are Apple’s latest woe

Time to add another complaint about the iPhone 4 to the list?  Over at Apple's support forums there are a significant number of complaints about the smartphone's proximity sensor, which is generally used to shut off the iPhone 4's display whenever you're holding it against your face.  According to various owners, the sensor isn't consistently recognizing proximity and thus randomly activating the touchscreen mid-call; that's leading to calls being accidentally muted or ended, or second calls initiated.

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iPhone 4 reception issues could prompt class-action suit

iPhone 4 reception issues could prompt class-action suit

Nothing like a whiff of Apple controversy to drum up a quick class-action suit, and with more and more iPhone 4 owners discovering their new handset can be fussy about how it's held, the lawyers are already circling.  Kershaw, Cutter & Ratinoff Legal - known for their frequent class-action litigation - are apparently "investigating potential problems" with the new Apple smartphone, and are calling for owner feedback on "poor reception quality, dropped calls and weak signals".

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Unrealistic antenna testing to blame for iPhone 4 issues reckons expert

Unrealistic antenna testing to blame for iPhone 4 issues reckons expert

"Gripping any phone will result in some attenuation of its antenna performance" reckons Apple, "depending on the placement of the antennas"; we'll put aside the fact that their statement seemingly ignores the fact that they decided on the antenna placement, and instead turn to specialist Spencer Webb of AntennaSys.  He's been roped in for a more educated opinion on what's causing the problem, and he's blaming the FCC and AT&T as well as Apple's designers: turns out, the FCC and carrier testing only requires SAR testing in terms of a human head being nearby, not with a hand actually holding the phone.

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