AT&T are using a home-grown tracking system that monitors Twitter complaints about signal failure and can compare tweets to network logs and other customer service reports. The tool, according to Technology Review, first collates any AT&T-related tweets and then pulls out those network-related by spotting keywords like "call dropped" and "3G". By looking at the timestamp and - if present - location data, AT&T can then quickly identify problem hotspots and priortize fixes.
The iPhone 4 is certainly a slick piece of design - it's already inspired countless knock-off tablets, not to mention a table - but has Apple shot themselves in the foot with their overly-glass construction? Warranty specialists SquareTrade says its been tracking iPhone 4 accidents and has discovered the reported accident rate for the iPhone 4 is 68-percent higher than for the iPhone 3GS.
So, the official launch date of the iPhone 4 is still June 24th. At least, that's what we were told when the latest iteration of the iPhone family was announced. And, despite the fact there were some grumblings that something might have changed, we still weren't expecting iPhone 4s to show up any sooner than June 23rd. Well, paint us surprised, because sure enough, some people are getting very lucky.
Given the number of people apparently getting ominous emails telling them their iPhone 4 orders have been canceled, it's a nice change to see some more positive news for those waiting on the new Apple smartphone. The Cupertino company has been sending out emails warning preorder customers to expect their iPhone 4 deliveries on June 23rd, this Wednesday, rather than June 24th when the handset arrives in stores.
Other than hapless and drunk Apple engineers leaving products on bar stools for other patrons to find, often the place we first spy info on new and upcoming Apple products and software updates is through analytics firms like Flurry. Flurry specifically is often one of the first sources that can point to new versions of iPhone software and devices being used.
Last we heard of Cypress Semiconductor, they were showing off their iPhone dev kits and multi-mode touchscreens; now the company has a new touchscreen technology, only this time it can track hover for "mouseover" selections. The new system - which will apparently be supplied as a "hover support module" - will seemingly work with any of Cypress' TrueTouch capacitive touchscreens.
Video demo after the cut
Apple have pulled ahead of Microsoft in terms of smartphone market share, according to a comScore report detailing October's US mobile traffic. The research firm has been tracking month-by-month usage across multiple platforms, and while RIM still leads the way with roughly 15m devices in use, the iPhone has pulled ahead of Windows Mobile's roughly 7m devices by around 2m.
Apple's engineers have been busy beavering away at patent applications again, and 3D head-tracking displays, intelligent iPod playback and more active battery management all seem to be on the Cupertino workbench. Of the three, the most interesting is probably Apple's work to use video, infrared or electromagnetic field tracking to move an on-screen object or interface according to the angle at which you're looking at it. Not only would the system work for 3D objects, but 2D UIs could be fanned or scrolled through depending on head position.