Results for "apple genius"

Do Apple Fans Love Tim Cook?

Do Apple Fans Love Tim Cook?

Almost as soon as Steve Jobs became a household name decades ago, Apple fans loved him. They viewed Jobs as their fearless leader; someone that, in good times and bad, would find a way to help the company and best all others.

Over the years, numerous books and articles have been written on the late Jobs’ God-like status among his legion of followers. Apple fans have historically rejoiced at the very mention of his name, and whenever he took the stage to show off a new product, those folks viewed it favorably simply because their leader said it was the best product around.

Continue Reading

Chief system architect leaves Samsung for Apple

Chief system architect leaves Samsung for Apple

Samsung and Apple have a strange sort of symbiotic relationship. On one hand, Apple uses Samsung for a large number of the components it needs for its devices, and Samsung receives considerable business from Apple. Despite this, the two companies have also been caught up in a series of patent wars, with lawsuits being slung back and forth. Recently, Apple began shifting its orders around to multiple suppliers, reducing its dependence on Samsung, although it states that this was due to risk management.

Continue Reading

Samsung gearing up to blast Apple in new commercial

Samsung gearing up to blast Apple in new commercial

With Samsung's courtroom loss to Apple still undoubtedly fresh in the mind of its executives, the company is gearing up to take a few hits at the iPhone maker in a brand new commercial. The Verge reports that production on a new Samsung commercial has gotten underway, and like some Samsung commercials in the past, the aim is to show iPhone enthusiasts what they're missing out on. In other words, we can probably expect this ad to ruffle some feathers.

Continue Reading

NPD: Apple tech service key to repeat customers

NPD: Apple tech service key to repeat customers

Analyzing the way Apple customers work with their products and their store or choice this week was the NDP Group, this study revealing that 60 percent of Apple customers surveyed were more likely to come again after positive tech service. This study comes right alongside (incidentally) a supposedly "leaked" document for Apple Genius training earlier this morning that make it clear that Apple's Genius Bar is trained to make the customer happy - and of course to fix their devices, too. The NPD Group's "Tech Service Study" took on a collection of Apple product owners and found that the tech service piece of the Apple puzzle had a massive effect on their overall perception of the company.

Continue Reading

Apple Stores tout 300 million visitors in less than a year

Apple Stores tout 300 million visitors in less than a year

With Apple this week becoming the most valuable public company in the history of the world, word that their own Apple Store outlets are doing fantastic as well seemed inevitable. As Jim Dalrymple of The Loop reports he's spoken with Apple about, their stores have had almost 300 million visitors worldwide inside their fiscal 2012 year. That year begins in October 2011 and, of course, isn't quite ofter yet.

Continue Reading

Apple: recent staffing cutbacks were ‘a mistake’

Apple: recent staffing cutbacks were ‘a mistake’

Apple has announced that it will be reversing some staffing cutbacks the company recently made at some of its stores, Bloomberg Businessweek reports. We first caught wind of these cutbacks a couple of days ago, as it was reported that Apple had laid off a number of workers at some of its retail stores in the UK. Apparently, the decision to let some workers go and cut the hours of others was "a mistake" and Apple will now work to remedy the situation.

Continue Reading

Samsung served on a public platter by Conan for Apple

Samsung served on a public platter by Conan for Apple

With the Apple vs Samsung USA trail raging hard this week, late night talk show host Conan O'Brien's crew have taken the time to create a spoof video that makes their stance on the subject very, very clear. With the fabulous art of sarcasm you'll find this "Samsung made" video showing off how absolutely nothing alike the Samsung Galaxy S is to the iPhone, the same being true of the Galaxy Tab 10.1 compared to the iPad. Best of all, you'll see a nearly Rastafarian "Stefan Jobes" at the end of the clip - just what you wanted!

Continue Reading

AMD snatches Apple processor expert

AMD snatches Apple processor expert

AMD has snapped up ex-Apple mobile processor expert Jim Keller, hoping the engineer can bring some Cupertino-style magic to its future performance and low-power processors. Keller worked at Apple-acquired P.A. Semi as VP of design, moving to take up the reins as Apple's director of platform architecture, where he was responsible for the Apple Ax series of chips powering the iPad, iPhone and Apple TV.

Continue Reading

Best Buy borrows Apple Store strategy for retail relaunch

Best Buy borrows Apple Store strategy for retail relaunch

Best Buy is borrowing some Apple-style retail polish for its "Best Buy 2.0" in-store experience, the company has confirmed, trialling a new approach to brick & mortar selling that it hopes will claw back from online sales. The test stores - described as part of the chain's "catch-up" by interim CEO Mike Mikan - feature a "Solution Central" help desk in the center, similar to Apple's Genius Bar, the WSJ reports, as well as increasing the options for paying for items in store.

Continue Reading

Apple hikes battery replace fees for MacBook Pro with Retina Display

Apple hikes battery replace fees for MacBook Pro with Retina Display

Apple has increased the cost of replacing the integrated battery in the MacBook Pro with Retina Display by more than 50-percent over its predecessor, increasing the fee to $199. The new model - which features the slimmest casing in a unibody Pro chassis to-date, relying on tightly-squeezed batteries to do so, is the most expensive model under Apples battery replacement program, according to the company's own support documentation.

Continue Reading

Prev 1 2 3 4 5 6 7 8 Next