Apple PR's Steve Downling has denied to Fortune that yesterday's supposed email exchange between an irate customer and CEO Steve Jobs is authentic. The conversation - in which Jobs was alleged to have told the iPhone 4 owner that Apple was "working" on a fix for the persistent antenna issue many users have reported - is now the subject of some controversy, with BGR (who initially reported the issue) posting screenshots of the email headers they were sent by their tipster.
The quote "Retire, relax, enjoy your family. It is just a phone. Not worth it." was also initially attributed to Jobs, though BGR later updated their report to suggest it was in fact their tipster that sent the message. Meanwhile Apple Insider are claiming that they were offered what appears to be the same story for a fee.