It looks like Palm is up to no good, at least if you’re one to want some kind of security and privacy when going about your every day agenda. Earlier today, developer Joey Hess did some digging around within the WebOS code that transmits information back to Palm, trying to find out what exactly Palm discerned from this information, and what he found isn’t that promising.
It looks like Palm pulls at least this much information daily from your phone:
- Your location
- Which apps you’ve used and for how long
- Your app crash log
- Which apps you have ever installed
There are a few things in there that don’t seem to be that surprising, or even shocking. Actually, when it comes down to it, letting Palm see your crash log, or what apps you’ve used and for how long, can bring some very good outcomes. If Palm can determine which apps crash the most, then they can fix those problems faster. If Palm can see the major apps used, and how long they’re used, then they can create different apps that may expand on that particular functionality.
[Update]Eric Zeman, over at PhoneScoop got ahold of Palm, and got them to respond to the questionable antics. Palm responded with:
In the first line, Palm says that they offer users ways to turn off data collection services if they see fit, but they did not go into depth about this, or why they need to collect application data. But, as we mentioned in the first place, application data makes sense. We’ll see how this develops, to see if Palm goes into any (greater) detail.