http://www.slashgear.com/nettalk-unveils-nettalk-duo-voip-device-1593988/ Feeding Your Gadget and Tech Obsessions Wed, 09 May 2012 02:43:00 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.slashgear.com/nettalk-unveils-nettalk-duo-voip-device-1593988/#comment-187377 Barry Howard13 Fri, 24 Feb 2012 17:35:00 +0000 http://www.slashgear.com/?p=93988#comment-187377 This service into the Vancouver area of Canada is terrible
(dropped calls, 3 second drop-outs during calls, etc). Wait times are 90
minutes to speak with a Tech (should tell you something about the number of
problems) so after spending 17 hours trying to reach them or speaking to them I
completed a “ticket”. Carlos will not reply to me anymore and the
Customer Service Manager told me that it isn’t Nettalk’s responsibility to
ensure I have a proper telephone service; I should speak to the Retailer about
this.  How the Retailer can fix technical
non service issues is beyond my comprehension. 
This would be like Verizon, Telus, Bell or Rogers washing their hands of
non service.  Nettalk has washed their hands of me without giving a refund; I can’t be the only one.

]]> http://www.slashgear.com/nettalk-unveils-nettalk-duo-voip-device-1593988/#comment-68356 Jeff Andresen Fri, 15 Oct 2010 20:09:32 +0000 http://www.slashgear.com/?p=93988#comment-68356 The Nettalk Duo is not ready for the masses. Very confusing to set up properly and tech support seems to just take guesses at trying to fix issues. Had to send mine back after a week of wasted time.

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