With all the speculation flying around about the Xbox 360 receiving an HDMI port in the near future to combat one of the Playstation 3's greatest strengths, one Microsoft employee has decided to voice his opinion over what Microsoft should do if they decide to take this route. Likening the situation to the one Intel faced with their Pentium floating point bug, the poster states that he feels an upgrade service like the one Intel ran.
I may be showing my age here, but I remember back in the 90's when Intel had a floating point bug in the Pentium processor. I won't go into all the details, but the gist of the problem was that in some rare cases, the processor would return a slightly off value...This quickly turned into a PR nightmare as consumers clamored for a general replacement policy.
I personally see a possible HDMI port for the 360 as being a similar issue to Microsoft...For those few [who would want to upgrade], my opinion is that Microsoft should offer some sort of upgrade program - even if it's one where you pay some reasonable amount for the upgrade. I doubt many people would actually take the company up on it, but the goodwill would be significant, and our core users (that's probably you!) wouldn't felt left out in the cold.
I agree that an upgrade program would probably be in Microsoft's best interest, though I don't know if such a program would be economically feasible at this stage. The HDMI port has yet to be confirmed one way or the other, so we won't know anything until Microsoft lets us in on their future plans.