Comments on: LG, you suck at making washers!

By: Hot in Alabama

Hot in Alabama — Tue, 26 Jun 2012 20:07:00 +0000

LG does suck, I am fighting with them right now. They say I use too much detergent, just found out they changed maximum detergent usage to 2 tablespoons, I filled the cup to the line.

By: Fap97

Fap97 — Mon, 09 Apr 2012 21:31:00 +0000

LG Customer service SUCKS!!!! I purchased
a 42″ TV at the end of 2007 with a 4 year service contract. After 4
years and 1 month it broke and LG will not assist in fixing the issue.
The issue is a VERY common problem and I wonder why this television was
not recalled!

By: Diane

Diane — Fri, 30 Mar 2012 20:25:00 +0000

Our LG washer WT4801CW is 2 months old and we absolutely hate it. Why on earth would this LG washer have hot, warm, eco warm, cold, tap cold temperature settings along with hot and cold hose attachments and then limit temperature of the hot water to 63dgF/16degC which is not even lukewarm. Even the salesmen at HomeDepot don’t know about this. They are selling this product thinking that it uses hot water. Can anyone imagine washing baby diapers in water at this temp. I have been told by Home Depot I can’t return it. I was Stupid to buy it. Stupid Stupid Stupid. I called LG and when they told me it only uses cold water I told them this was fraud and I wanted to talk to a supervisor. LG put me on hold for 30 min till I finally hung up. They know what this machine is and they don’t care!

By: Guest

Guest — Fri, 13 Jan 2012 14:48:00 +0000

Honda is a japanese car and its a reputable brand, especially in Asia too. Its a much sought after brands than Korean Cars since they dont really last long. They are improving but japanese cars are still the best.

By: Guest

Guest — Fri, 13 Jan 2012 14:45:00 +0000

Thats the problem. i just went to dealers to take a look at different brands and LG seem cool. Modes like washing clothes as if using yr hands…… and after coming to this site thru google, i’m not sure if i will end up washing clothes with my hands.really, is LG so bad? the promoter said he’s using LG too. …. since now its like 3yrs on, i wonder if they have made improvement?

By: Rich

Rich — Thu, 05 Jan 2012 13:46:00 +0000

LG Top-Loader, model W4801CW suks ust as bad. LG sppor is non-existent JUNK

By: David

David — Tue, 13 Dec 2011 15:53:00 +0000

Ddfdffdf, so how’s your job at LG coming along? I know you work there if you are defending this total piece of crap. Want details? The LG direct drive motor that LG says is warranteed for 10 years has gears that are made of plastic. Call any appliance parts center, and you’ll find that they have tons of the replacement parts in stock. Everbody knows when a company stocks twenty of one certain part it is because of the failure rate. You should be ashamed of yourself and I hope LG lays you off.

By: David

David — Tue, 13 Dec 2011 15:52:00 +0000

By: Ginnypiano

Ginnypiano — Thu, 01 Dec 2011 16:31:00 +0000

My LG washer, #WT5001C is an absolute piece of crap! 90% of the time the clothes are a tangled mess. I mean, a MESS!!! I do everything the manuel suggests to no avail. The load sensor is ineffective. Too often the water level is too low or too high. I feel like I have to babysit the darn thing. Never, ever again!!!

By: Effee

Effee — Thu, 29 Sep 2011 14:29:00 +0000

Problem is most of the appliances out there are junk, not just LG. I have a GE washer and it’s a piece of sh*t too.

By: Bob

Bob — Fri, 22 Jul 2011 18:39:00 +0000

our new LG side loader spues soap suds out the soap drawer down the front of the washer, and yes it not over filled,its filled to the suggested line in the tray. Have to use a minimal amount of soap. (2) wont clean my slightley greasy work clothes unless i scrub thym down out on the sidewalk before butting them in the washer, (3) that terrible start stop action when it is filling with wator. Glad its in the basement instead of up stairs ruining the floor

By: Dianne

Dianne — Sun, 17 Jul 2011 01:58:00 +0000

I do Not recommend Whirlpool or LG.

In Early January, I purchased a top loading Whirlpool HE Machine. At a little less than three Months, It Broke and wouldn’t drain. The Repairman came out. He needed to get the tub out because there was a Jam. Unfortunatly the Big Bolt holding the tub in was so Corroded, he couldn’t get it off. He was amazed, saying the part looked like that of a ten year old machine. Since we were still in the 3 month return window for Sears, we returned it and opted for a More Expensive LG HE Top Loader. This time, we purchased the 5 year warranty from Sears just in case we run into another problem.

It will be three months since we bought the New LG Top Loader and guess what? The Entire top of the Plastic on the Tub is Melted and has sharp pieces are sticking out everywhere. The repairman is coming out in a couple of days. We want him to explain how this happened. Was the melting caused by Friction or an Electrical problem. Again, we’re in the three months Window and will be returning this machine too.

Now we’re not sure what to buy when we return this one. Perhaps we need to go back to the old fashion Agitator machine. I really loved how the LG Worked until it melted inside.

Again, Whirlpool Sucks and so does LG. I have experience with Both in only 6 months time!

By: Ddfdffdf

Ddfdffdf — Fri, 17 Jun 2011 04:53:00 +0000

LG is the Number one selling Front Load Washer for 4 straight years.

By: Nameffgfgfgfg

Nameffgfgfgfg — Fri, 17 Jun 2011 04:52:00 +0000

Yeah but in your complaining, you never mentioned once what is wrong with it….User error right?

By: Nope

Nope — Fri, 17 Jun 2011 04:51:00 +0000

You know that LG makes Kenmore right?

By: Lisa Vaughn

Lisa Vaughn — Wed, 08 Jun 2011 06:45:00 +0000

I’ve heard many people having problems with these washer & dryers. My washer was recalled for fire hazard. I was lucky and would’ve even known about it without finding a great resource that gives a list of recalls on almost any item. Check your appliances at http://WeMakeItSafer.com

By: snapshot71

snapshot71 — Sat, 04 Jun 2011 10:27:00 +0000

Like many others, I purchased the LG washer and dryer together (from Home Depot). The first time I went to use the dryer, it didn’t even turn on. After checking the obvious reasons (blown circuit breaker, not plugged in, etc.) I called LG customer service. Got some woman who could barely speak English telling me that I needed to call one of their associated repair companies, as dealing with Home Depot would void my warranty. (WTF??) I called all four companies she referred me to, only to find out that none of them make weekend service calls, and only come out between 8 am and 4 pm. I called LG cusomter service right back, furious…this is a brand new washer, and I REFUSE to take a day off work to accommodate the schedule of their chosen repair companies. I think I may have even cursed, I don’t know….but I was pissed. In the end, LG won…I had to take a day off work for an ‘LG certified technician’ to come out and replace the plug. No problems since then (a year ago) until now….now the washer is not dispensing the bleach, and leaves half the tray of softener in the basin. LG will NEVER get my business again, be it a TV or any other appliance. I should have went with my instincts and stuck with a GE.

By: OZKAH

OZKAH — Mon, 23 May 2011 20:45:00 +0000

If you are looking for a washer DO NOT buy an LG washer, they suck and you can not get repairs in a timely manner and parts are hard to find. Even with the parts that are a problem. Mine is almost 2 years old and has broke twice in a week. DO NOT BUY ONE

By: LG sucks

LG sucks — Fri, 06 May 2011 12:31:00 +0000

I purchase the LG Washer and Dryer because Consumer Report listed them Number UNO (One). This was two years ago. I’ve been fighting mold for the last 2 years. Consumer Report subscription has now been cancelled and several friends that asked if I would recommend LG – NO – NO -NO. I am truly sorry that I followed Consumer Reports’ recommendation. MOLD MOLD MOLD LG said dry it after every use, with the their rubber seal, impossible. LG will not be getting my business in the future. Posted 5-6-2011

By: Conway_TF

Conway_TF — Tue, 19 Apr 2011 03:04:00 +0000

Bought a LG Flatron Monitor and within 2 years it has died. I am now in the process of trying to get it serviced and its been painful to say the least. All these garbage products breaking within a few years and it just doesn’t make any sense. Why are the older products able to last for years and years and never have a hitch but when you but the “New and improved” stuff, it breaks within a year or two. Sometimes even months.

LG is garbage and I will never buy another product they sell.

By: LGWASHERSHIT

LGWASHERSHIT — Tue, 05 Apr 2011 23:06:00 +0000

Washer is a Piece of shit. Its been one F problem after another.

By: manac

manac — Mon, 21 Mar 2011 01:51:00 +0000

I purchased 30 sets and only had one shake like this it was do to the installers missing one of the shipping bolts .

By: manac

manac — Mon, 21 Mar 2011 01:51:00 +0000

I purchased 30 sets and only had one shake like this it was do to the installers missing one of the shipping bolts .

By: Kaw

Kaw — Fri, 11 Mar 2011 00:11:00 +0000

I have the top of the line washer just like the one above. Purchased the bases also. The washer vibrates so much we had to remove it from the base. We cannot do a full load or the machine will vibrate away from the wall. We are scared to leave the house with the machine running. These are the biggest piece of junk that I have ever owned. I have had better luck out of a $200 washer. At least it stays in one place. We will never purchase another LG product ever. The sad part is they do not care, no support what so ever from these clowns.

By: Tile Cleaning Bucks County

Tile Cleaning Bucks County — Mon, 07 Mar 2011 04:41:00 +0000

I love this post very much. I will certainly be back.

By: Sharondzecchino

Sharondzecchino — Fri, 11 Feb 2011 22:59:00 +0000

LG Washer and Dryer=CRAP

I brought top of the line washer and dryer, 2 weeks after using the dryer rattled like I have never heard before, thank god home depot replaced it as under 30 days, NOW my washer keeps leaking water all over my new laundry room and has destroyed my new furniture in the room, keep calling and they keep sending repair people out who still cannot fix the problem. SO FRUSTRATED!

By: Laura

Laura — Tue, 18 Jan 2011 20:20:33 +0000

I LOVE my LG washer and dryer. I purchased the top of the line steam washer and dryer…I’ve had it almost 2 years now and I love how clean my clothes are. Previously, I had a Kenmore and hated it….didn’t nearly do the job that my LG does. I bought a bright red set with pedestals and I couldn’t be happier with it. I’ve recommended LG to many friends. In my opinion, they are very dependable do a wonderful job.

By: Brenda

Brenda — Mon, 10 Jan 2011 20:50:22 +0000

I also purchases a washer and dryer about 9 months ago. I agree that the washer does not provide enough water to clean the clothes, however, what can I do about that now? My problem is service, called about 10 days ago for a problem with the door switch, waited 6 days for the service person to come out, just to confirm the problem and tell me they don’t carry the parts, will have to order. When they come in, we can call and set up another service call. Already spend $70.00 to go wash my clothes in 10 days. Don’t think that they will reimbursement for that!

By: Craig

Craig — Wed, 15 Dec 2010 15:52:32 +0000

Your mistake you let them leave before washer was functional. If you have anything installed never let the installer leave till you know everything works. I agree most likely something not done correctally at install

By: heidi

heidi — Fri, 12 Nov 2010 12:56:25 +0000

well i have a washer / dryer combo in champagne pink and i love it we also have a surround sound system and 119cm TV all are lg never had a problem in Australia we have a ten year warranty but choice who tests all our products refuses to test LG fridges as there energy star rating is incorrect.
but i do love my products they are fantastic

By: jason

jason — Sat, 06 Nov 2010 19:52:21 +0000

This guy is right. LG is a piece of CRAP!!! They do not back up their products. I bought this $1400 washer because it looks fancy but it is the worst washer I ever bought. It worked good for the first 3 years. After that, It first started to have LE warnings then I did a reset, it worked fine for the next few months. Then it completely died and I found out that the fuse got blown on the main circuit. Guess what you can’t just replace the fuse LG idiots make you replace the whole control board (Cost: $78 with shipping). So I bought a new board put it in and it worked fine for one wash and then it died again with some burnt smell. Now I have to call a service guy because I don’t know if it is the fuse, the motor or what??? And this is suppose to be the top of line. In my other house I have a $385 GE standard washer that is still working strong for the last 13 years. Don’t buy LG they just throw bunch of products on the market without any tests or quality checks – These are made in Korea and I think their quality sucks!!!! The service guy wants $75 just to come over to the house then it is Plus labor Plus Parts – GEEZ thanks LG for sucking all my money!!!

By: Doug

Doug — Fri, 29 Oct 2010 23:35:27 +0000

Still believe that they work well? My washer dampens but does not clean clothes.

By: Doug

Doug — Fri, 29 Oct 2010 23:31:17 +0000

WOW. I have spent the entire day trying to track down what is wrong with my new LG Steam washer (i.e. Online email chat with LG Rep also placed a service call etc..). I have had the washer and dryer combo for 2 weeks. The Dryer works great however, the washer does not clean the clothes (i.e. it barely puts any water in the tub to clean the clothes. Yes I have done ll the troubleshooting checked hoses, filters, pressure etc… it simply does not put enough water into the cycle it only dampens clothes and spins them. Spots do not come out, stains do not come out. As the day has progressed, I have read numerous complaints on line at several other sites. There is an option to add a pre wash and selecting the water plus option however it takes 2:24 hours/mins to execute these settings NO LIE 2.24 hours. Even then It still does not appear to add enough water even when selecting those features. They need to recall these machines as they simply DO NOT CLEAN CLOTHES. I am returning this on Monday as there is a 90 day return clause in the contract.

By: KelliesMom

KelliesMom — Wed, 28 Jul 2010 00:27:58 +0000

Totally agree with you on this! What a piece of junk. Half the time my dispensers don’t even work. So, I have to run the load again and again. A few times, the bleach dispenser didn’t work and it ruined a load of towels!!! It says it will take a hour to do a load of wash and it ends up taking a hour and a half!

Plus, the mildew smell is there constantly in our washer and you can’t get it out. My towels wreak!

I have NEVER had such a piece of junk before and I will NEVER buy another LG appliance as long as I live!!!

By: Bruce Tucker

Bruce Tucker — Wed, 21 Apr 2010 15:37:13 +0000

SOMEONE NEEDS TO START A CLASS ACTION LAWSUIT AGAINST THESE GUYS. MY WASHER HAS BEEN REPLACED ONE ALREADY AND THE SECOND ONE IN THREE YEARS HAS THE SAME PROBLEM. THE ELECTRONIC CONTROL BOARD HAS A BURNING SMELL AND THE FRONT DISPLAY HAS STOPPED WORKING. WOW I SHOULD HAVE SPENT MORE MONEY FOR A LONGER SERVICE PLAN . I GUESS TWO YEARS WAS NOT ENOUGH. THE QUESTION IS NOW WHAT DO I DO. DONT CALL LG B/C THEY WILL TELL YOU TO GO BACK TO BEST BUY. O WELL

By: lgreallysucks

lgreallysucks — Wed, 13 Jan 2010 00:24:08 +0000

I wanted to let vincent know how much his video made us laugh. To brandon no its not user error. Our machine only made it 13 months and then totally died. To anyone thinking of LG they do not back up their product. They tell you the machine has a 1 year warranty heads up LG I can read and your book says 2 years on the control panel page 35 in the book. Only when questioned on 3 different calls will one person finally admit that various parts have different warranties. Does not make a difference the LG repair place here wont even touch them anymore. So where does that leave the consumer BBB here I come. LG SUCKS

By: courtvision

courtvision — Wed, 16 Dec 2009 00:27:00 +0000

yes much better

By: courtvision

courtvision — Wed, 16 Dec 2009 00:24:55 +0000

Whirlpool now owns Maytag by the way so that new maytag that you see is coming out of a Whirlpool plant

By: courtvision

courtvision — Wed, 16 Dec 2009 00:23:08 +0000

yeah i know about that hose and if you look at the Whirlpool and Maytag Models they don’t have them. I asked a lowes salesman why and he says that Whirlpool and maytag don’t need them because their pump is stronger than any of the foreign models…less work for me!

By: courtvision

courtvision — Wed, 16 Dec 2009 00:19:28 +0000

just looked it up and 90% of Whirlpools are made in the USA. You were right about the front loaders however it did say that they were going to be producing them in Ohio starting in 2010. At least they are trying to keep jobs here