SlashGear Japan
The iPhone is one of the most popular smartphones on the market and many users of the iPhone are Windows users. With Windows 7 on the market, many users are now synchronizing their iPhone with iTunes 9 on Windows 7 computers. Apparently, there is some sort of issue with iTunes 9, Windows 7 64-bit, and the iPhone.
One poster going by the handle MrBahr over at the Apple Discussion forums reports that iTunes will work fine as a music player on the new Windows OS, but it won’t synchronize with the iPhone. iTunes reportedly won’t even recognize the user’s iPhone at times and gives other errors as well. The issue isn’t limited to one user either.
Another user is reporting the same exact issue with the users reporting an iTunes 0xE8000065 error. One user reports that the error was fixed when Bonjour was disabled. At this time there has been no official fix offered for the issue.
4 Responses to “iTunes 9, Windows 7, and iPhone aren’t getting along”
sys3175 November 2, 2009
Please don’t repost this garbage, I have been using Windows 7 64bit (both RC and Release) with iTunes, an original iPhone and and have not had any problems. Not to say people don’t have any issues with it but I doubt those issues are any more common then iTunes/iPhone problems with Vista or even XP.
-3Ironwil November 5, 2009
sys3175 – It’s not garbage. I have recently been running machines with XP, Vista (both 32-bit and 64-bit) and now Windows 7 64-bit. I can’t attest to the 32-bit version of Windows 7 not having the issue, as I haven’t run it, but I didn’t have these issues. I am running a clean install of Windows 7 on a brand new machine with loads of power. iTunes installed without issue, and I was able to sync it up without issue before adding items. The following steps produced the problem: I created a new playlist and added mp3 files to it. That’s it. iTunes just sat there like it was about to process it, but never did. I rebooted, and retried this very simple procedure several times with identical results.
My hypothesis on the cause is that some hardware configurations, with the new and drivers for Windows 7, are having issues with iTunes 9. My wife has a Windows 7 64-bit system that’s slightly different from mine, and she isn’t having these problems. Tonight I’m going to clean and restore my iPhone and see if that doesn’t fix the problems. It’s likely that in a few weeks patches will be available that will fix many of these issues. I recall when first adopting Vista several problems made it seem an unstable OS. A lot of people still hate Vista, but I’ve used it for awhile now successfully. A little initial pain with integrating Windows 7 is not the end of the world.
Neutralsys3175 November 5, 2009
I have tried to recreate issue using this method and it doesn’t have a problem. The original post claims there is some wide spread problem which makes the iphone incompatible with windows 7.. This is simply not true. Until someone has taken the time to troubleshoot their issue and clearly determine the cause of the issue it is nothing but to grab some attention with two very attention getting terms. The original post claims it is the windows 7 64bit version which is having trouble, which as you posted is clearly not the case. I have never run the Windows7 32bit version since after using the 64bit version in beta and RC I can safely say there is no need for the 32bit version any longer.
Neutralsys3175 November 5, 2009
I would like to add, that I’m using Windows 7 64bit and use it to upgrade my iphones firmware, manage my music and play lists and sync my contacts. It has worked fine since day 1. While there may be some configurations which cause problems this isn’t due to either Windows7 or iTunes (though either may find a way to correct the issue). Even on older established platforms there may be incompatibilities between apps and hardware. However, before posting some garbage article on a somewhat respectable site, you should take the time to determine if it is the hardware at fault. What the exact method is to reproduce the issue. Does the problem occur when using USB 1.x ports or 2.x ports. Are you running the device through a hub. These are all things which will effect that ability for USB devices to function properly.
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