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» Mobile » How to fix Zune 2009 freeze bug
Rate Topic: 5/5, 1 vote(s) Rate Topic: 5/5, 1 vote(s).
   Please Login to reply     #1 Posted: Jan 1st 2009 3:22 PM
Member
Posts : 84
Starter GearHead
Zune owners now have a fix for their failing devices thanks to Microsoft that has posted instructions on how to start the new year off with a working digital music player. Yesterday 30-gigabyte Zunes suffered a crippling glitch causing the digital music players to lock up, reboot themselves, and freeze. Zune users are calling Micorosoft screw-up “Zune 2K9,” a reference to the Y2K bug. The problem was caused by the Zune’s internal clock and its inability to handle leap years, according to Microsoft. Microsoft posted instructions on its support site Zune.net/support on how to thaw your Zune from its deep freeze and get it working again. However, if you’re a Zune Pass subscriber with music managed by DRM copyright protection Microsoft says you might have to take extra steps to play those music tracks.

The Zune fix (outlined below) will work at 7am ET January 1, 2009. Microsoft says it will also issue a fix for the device so that this problem won’t re-occur the next leap year, in 2012.

To Fix Your Zune Follow These Steps:

1. Disconnect your Zune from USB and AC power sources.

2. Because the player is frozen, its battery will drain-this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.

3. Wait until after noon GMT on January 1, 2009 (that’s 7 a.m. Eastern or 4 a.m. Pacific time).

4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.

Once the battery has sufficient power, the player should start normally. No other action is required-you can go back to using your Zune!

 

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   Please Login to reply     #2 Posted: Feb 6th 2009 3:56 AM
Member
Posts : 2
Starter GearHead
Hi,
I would suggest you to navigate about this one, on internet. There is lots of information available on this.
CSK

http://www.tripchill.com

 

   Please Login to reply     #3 Posted: Feb 7th 2009 3:55 PM
Member
Posts : 58
Starter GearHead
My oldest was having that issue, went to the above site and is no longer having an issue. Thanks A LOT for posting this, it really helped sort out the problem.

 

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