Oversell & Lose Customers?

Treat them correctly?

Those 2 statements are absolutely incorrect, and out of line. Sure, the overselling kings (and queens) do not treat their customers correctly, we know this.

But who's to say the rest of the oversellers don't? Like, to be absolutely frank with you, you WILL NOT make a profit if you DON'T OVERSELL, unless you are selling some kind of added service. Overselling is good for the industry, it keeps the prices down.

Put it this way.

You have a server with 80GB HDD, you sell resellers at 10GB space/100GB bandwidth

Okay you can only host 8 accounts without overselling? You pay say $100/month for that server with cpanel, you need to charge $10 per reseller to break even, $15/reseller to make crap profit, and $20/reseller to make good profit.

Let's just say, me as the customer, is not buying from you at $15, or $20/Month

That's a crapshoot price. How can you be against overselling, I mean, I used to be, and I'll admit I was acting ignorant when I was.

Often I hear, Crap statements like:
-Well I'd like to know that i can support all my customers should I need to!
-Well I treat them right (So do I, you just have 10 and I have 50 (note ty, thats not an offense to you, it was a reply to someone who I had this convo))
-Lower contention ratio = better service (wrong, use more powerful servers)

In all honesty, most customers dont use nearly what you sell them. If they do, great, you'll have another customer who wont, and if you get a lot of people using it, well add a new HDD. It's really not that big a deal,

thats my 2 cents.

  Edited by: justin

Personally, it pisses me off. I hate the fact that so many companies get away with this, let alone web hosting company. Then the businesses go away, the clients are screwed and go find exactly the same type of company again before finding a good one years down the road.

Hi,

I disagree with overselling. Oversellers who oversell by a small margin are acceptable in our opinion, but we personally find companies such as the Kings and Queens post above targetting the gullible / inexperianced and are falsely advertising their services.

RavenServers

Very true RAvenServers. That always ends up happening. It makes many webhosting markets go that same way just to stay in business. It is basically lying in some ways since there is something in the TOS that makes sure you cannot use up all of your resources you are promised.

I personally really hate overselling. I own a hosting company, Yet have never oversold. I sold plans with no more than 20GB to make sure that I couldn't oversell.

And another one to add to that list is bluehost.com.

Yea, I know! I personally hate it just because in my oppinion it is like lying about something you have but really in most cases you don't have enough to support everything you are giving out. So they have something in the TOS stating like a file limit, CPU limit, etc. That makes it so you would NEVER use that amount of space so basically many people get deceived into buying it because they are not aware of how the hosting biz works.

Overselling, lying - same thing, I can see that. Maybe we just need to take all those people, and toss them in the sea?

That's pretty funny! Yea, lordy, lordy...

The thing is not everything is measurable. I do oversell sometimes but at the end of the month, it never reach my quota. It's just the way hosting business goes like it or not.