Charter is evil and I really don't like them, but they do offer 10/1 for like 60 bucks a month. Soon they should be popping up to 16mb, but who knows when that will be or how much it will cost for residential. My husbands work uses them for a fiber line that is like 30mg I think, then again that is about 3k/month too.

Who do you use and has anyone found a ISP yet with GOOD customer service reps?

Actually Earthlink I <3 because of there support and all. We would of never transferred from them if they offered something higher than dial-up in our area. But they are always helping you whatever you can I had a problem with my computer one time and they were able to help me. Plus they aren't so stingy with crediting your account like we had been with them for like 6 years a few months before we decided to cancel. So I told them can we get a credit for being a member so long and they credited us like a couple months. They are really nice, I met someone in the management team who helped out alot too.

I'd love to get a nice ISP where I live. I get 5mbps down and 512kbps up, and I really want to get a faster internet for hosting purposes, but the fastest thing they have is a T1, and that's only 1.54mbps, and that's not fast enough for me. I wish the ISP would offer better, but I reckon I can't force them to offer more...

I have cox now I think we get like 10 MBps but I'm not exactly sure but it's alright. There customer service SUCKS!

Is that 10MBps or 10 Mbps? Also, what is your upstream?

I'll check and let you know, but it is 10 Mbps sorry if I remember right but I'll go confirm it.