I've been waiting for a FedEx package for a couple days now. This is one of the best parts of being a technology journalist. Often, I get notice that something cool is coming my way, and I track it online and wait for it in my pajamas like I'm a kid on Christmas morning. Only, for me, Christmas morning happens about a dozen times a month, more or less. Today, I'm waiting for a package that was scheduled to arrive at 3PM yesterday. This one wasn't urgent. In fact, I'm not even allowed to tell you what's in the package until some time next week (and now I've said too much), so there's no tight deadline. But I realized this morning, after getting off the phone with FedEx, that of all the companies I deal with, professionally and personally (the gadget companies, the cell phone carriers, the banks, the car mechanics and home appliance repair shops, etc.) I've had consistently the worst time with overnight shipping. I've had a better lifetime experience with Bank of America and Sprint than I have with FedEx and UPS.