It isn't uncommon to receive poor customer service and wish you could sue the offending party in response. What is sometimes rare is for customers to do exactly that, especially against a giant company. But that is exactly what is happening to Motorola, filed with a class action suit on behalf of a certain Douglas Lynch. His beef, which is echoed by many other customers, is over Motorola's "unfair, unscrupulous, immoral, and oppressive" business practices. Or to be more specific, for Motorola's failure to fulfill its own warranties.