Author Archives: Brittany Hillen


Comcast sued by the subscriber it got fired

Comcast sued by the subscriber it got fired

Comcast, the company many love to hate, was the subject of a somewhat bizarre customer complaint earlier this month. In case you missed it, the general plot revolves around a comedy of errors in which former subscriber Conal O'Rourke was hit with phantom charges that would not disappear and sent a lot of hardware he did not request. According to O'Rourke, he tried valiantly to have the issues corrected, but after months of effort and lots of promises, nothing was ultimately done about the issues. As a result, the at-the-time customer escalated the issue to the office of the Comcast Controller. Unfortunately for O'Rourke, Comcast decided to escalate the issue, too.

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PlayStation 4 trumped Xbox One in September sales

PlayStation 4 trumped Xbox One in September sales

In the latest console war, Sony has frequently trumped Microsoft with more PlayStation 4 sales than Xbox One sales. We've seen that reflected many times, such as at the year's beginning when the PS4 was deemed the bestselling console in the US in January. According to NPD, that reign is holding steady, and despite anticipation otherwise, the PlayStation 4 outsold the Xbox One last month. This was despite Microsoft dangling a free game in gamers' faces last month, which many believed would boost the Xbox One's sales numbers.

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UberPLUS arrives as higher-end ridesharing option

UberPLUS arrives as higher-end ridesharing option

Ridesharing services have replaced taxi use for many, and while the average car you encounter through one of the services will likely be more pleasant than your average yellow taxi, it still might not be up to your standards for certain events: dates, business meetings, and other notable occasions. For this reason, Uber has introduced a new service that falls solidly between its low-rate UberX service and its high-end UberBLACK, though there's a catch: it is rolling out only in Los Angeles (for now).

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Linksys EA9200 and E8350 routers target demanding users

Linksys EA9200 and E8350 routers target demanding users

Linksys has taken the wraps off a pair of new routers, one of which is available now and the other that will be launching in a couple of days: the E8350 and the EA9200. Both are targeted at demanding users, though the EA9200 is the higher-end of the two, bringing with it features like dual-band operation and 6 antennas. That doesn't mean the E8350 isn't notable for its own reasons: it brings four antennas, which will meet most users' needs, and the same dual-band operation.

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Amazon Fresh grocery delivery is coming to New York

Amazon Fresh grocery delivery is coming to New York

Following related rumors, Amazon has confirmed that its grocery delivery service called Amazon Fresh will be expanding into New York -- a small part of New York, that is. This follows the service's launch in San Francisco about this time last year, and will soon lead into a larger expansion that continues to grow Amazon's presence in the grocery industry. Starting Friday, those in the Park Slope neighborhood in Brooklyn will be able to use the service, which will eventually roll out to nearby regions.

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Glassy Pro One is a smartwatch for surfers

Glassy Pro One is a smartwatch for surfers

The average smartwatch can meet a variety of different needs, but that hasn't stopped some companies from launching wrist-bound wearables that are designed for a specific activity. TomTom, as an example, has made a smartwatch designed for golfers. If your activity of choice involves the ocean rather than the greens, there's a smartwatch for you: the Glassy Pro One for surfers. Earlier this week, the wearable went up for pre-order on the company's website for £190/$279 USD, though when it'll start shipping isn't yet known.

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Chrysler recalls 900k cars over fire, stalling risks

Chrysler recalls 900k cars over fire, stalling risks

General Motors has been the big focus of this year's automotive recalls, but it seems Chrysler is looking towards becoming runner up, with the auto maker issuing two global recalls that span nearly a million vehicles. The reasons revolve around different problems, with one posing a fire risk and another potentially causing a spontaneous alternator failure, which could also result in a fire or possibly a car crash. Fortunately, no known injuries have resulted from the issues, though there is one known crash that might have been caused by a faulty part.

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Court rules parents can be held responsible for kid’s Facebook posts

Court rules parents can be held responsible for kid’s Facebook posts

Kids are notorious for saying dumb things, and now that communication has shifted towards a digital medium, those dumb things are often posted for everyone to see. If a new court ruling is any indication, parents may be held responsible for any legally dubious thing their child posts in the future, whether it is a fake threat or very real cyber bullying. Such is the case for two individuals in Georgia, where a court as ruled that they could be held responsible for a fake Facebook page operated by their son.

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Whisper lashes out over “vicious lies” about user tracking

Whisper lashes out over “vicious lies” about user tracking

With every information breach that happens involving government surveillance, one thing become increasingly clear: privacy is often an illusion, at least when it comes to your digital life. Whisper is one app that operates under that privacy illusion, at least according to The Guardian, which posted a large piece today calling out the company for what it says are numerous privacy violations, including handing information over to the government and tracking some users. Now Whisper has fired back, lashing out at The Guardian and calling the claims "vicious lies".

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PlayStation 4 firmware 2.0 will include different background colors and more

PlayStation 4 firmware 2.0 will include different background colors and more

Following the Xbox One October update that was announced yesterday, Sony has revealed an expanded list detailing what gamers can expect from the PlayStation 4 system software 2.0 update. The latest software, which Sony has codenamed Masamune, has already been revealed to include things like Themes and Share Play -- the latest news builds upon this, and includes, among other things, the option to change the home screen's background to one of several colors.

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