Comments on: AT&T ranked worst US carrier again by Consumer Reports

By: Anonymous

Anonymous — Thu, 29 Dec 2011 04:34:00 +0000

I don’t think this report this will change the way the bigger carriers do anything anyway. Except for maybe T-mobile, who are merely trying to ‘fit in’ somewhere. They’re all interested in the data centric, big profit margin contract plans, and not so much the smaller users (and their small user gripes). MVNO’s like US Cellular, and Tracfone wireless, who are a pivoted around providing wireless to small users (and pennies), are obviously doing better merely because they’re so much more reasonably priced. In the ironic case of tracfone’s SVC brand (the one for the aged), which makes exclusive use of AT&T’s network, they’ve done real well, even with those hard of hearing.Which goes a little way to prove that it’s not so much AT&T’s coverage, and signal quality, but their prices, and their customer service.

By: Derek Anderson

Derek Anderson — Wed, 07 Dec 2011 18:22:00 +0000

Verizon told me the same thing, then terminated my contract.

By: Anonymous

Anonymous — Wed, 07 Dec 2011 02:22:00 +0000

Now i’m hearing that AT&T is shutting down data service to Galaxy Note classifying it as a tablet…

WTF AT&T seriously?

By: Guest

Guest — Wed, 07 Dec 2011 01:28:00 +0000

For what it’s worth, I have had service through all the major carriers except T-Mobile, and am currently with Verizon.
I have to say that Verizon is hands down the best. Great customer service too.

By: Anonymous

Anonymous — Wed, 07 Dec 2011 00:10:00 +0000

Just lousy service…….I am glad the t-mob deal didn’t go through, this way at least some semblance of improving customer service would exist or at least the need to improve.

By: First Name

First Name — Tue, 06 Dec 2011 23:42:00 +0000

As soon as my contract is up I’ll be migrating from AT&T to either T-Mobile or Sprint depending upon the phones available a year from now. After having been on all four carriers I’ll never go back to AT&T.

By: Antih20

Antih20 — Tue, 06 Dec 2011 23:16:00 +0000

I called at&t and they said trees are the reason I get bad service. Man they suck

By: John

John — Tue, 06 Dec 2011 23:12:00 +0000

Never had a major problem with AT&T. As far as I am concerned, I am a satisfied customer.

By: Andy Chang

Andy Chang — Tue, 06 Dec 2011 23:05:00 +0000

So true. A Bart ride from Dublin Ca to SFO will drop call and data connection at least 10 times. Worse carrier in the US. Talking about deploying its 4G network. That’s the biggest joke if they can’t even get their 3G network working after all those years. AT&T sucks.

By: Gunit

Gunit — Tue, 06 Dec 2011 22:54:00 +0000

I can’t speak on my phone at home without my call being drop. And when I call AT&T about it customer service told cell phones were not intended to use at home. Thanks so much for the service AT&T

By: Anonymous

Anonymous — Tue, 06 Dec 2011 22:53:00 +0000

At&t sucks period!