Apple iTunes terms & conditions come in for critique

Nov 30, 2009
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Apple are the latest recipient of a scolding from the UK's Office of Fair Trading (OFT), after the organisation pulled the Cupertino company up on its iTunes terms & conditions.  The OFT seemingly took issue with just how "clear and accurate" Apple's language is, both regarding consumer rights over iTunes purchases and software downloads from the company's site.

As a result - and after "constructive discussions" - Apple have agreed to tweak their language to ensure it's "plain or intelligible", fits in with the UK's distance-selling regulations, prevents price-changes from being implemented after a purchase agreement has taken place, and "do not exclude liability for faulty or mis-described goods".  Unfortunately there's no way the OFT can actually make sure users bother reading the T&Cs.

[via Twitter]


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