I purchased a pair of headphones
from Ableplanet because of a great deal on Groupon. I had never before heard of
this company but after some light research it seemed to be reported as
“award-winning” and reputable so I decided to take a chance. What a mistake
that was!

            I
happily received my new headphones and got great use out of them for 2 WEEKS
until they inexplicably started distorting all sound beyond recognition! They
no longer worked with my computer, iPod, or any other device. Seeing that I had
taken perfect care of my pricey headphones I was very disappointed with their
IMMEDIATE breakage. After calling a few numbers from their website, I spoke to
a young woman who, without any apology or explanation, instructed me to send
back the malfunctioning product and they would send me a new pair. I sent them
back the same day as instructed. Now here I sit, OVER A MONTH LATER, never
having heard anything back from them! Deciding to stop giving them the benefit
of the doubt, I sent them an angry email and called numerous times – and
received no replies whatsoever. Today I finally received an email from FedEx
saying that they have shipped a new pair to me, but considering that it has
taken them over a month and their awful product breaks after two weeks, I don’t
even want the new headphones anymore. This is the WORST experience I’ve ever
had with an online buy. No matter what deal they may offer, NEVER do business
with Ableplanet! For Heaven’s sake, buy from Bose instead!